Sunday, March 31, 2024

Cruise Cancellation and Itinerary Change Policy FAQs Carnival Cruise Line

carnival cruise cancellation policy

Separate cancellation policies also apply for world cruises, world cruise segments and cruise combinations (which allow cruisers to combine two or more itineraries). No one wants to imagine that they might need to cancel their much-anticipated cruise. To make matters worse, reading the fine print can make you cross-eyed. Cruise line cancellation policies are complex and inconsistent industrywide, and not always forgiving to travelers who need to abandon their vacation plans at the last minute. Remember that each cruise line may have its own policies and procedures, so it’s always important to rely on accurate and up-to-date information from Carnival Cruise’s official website or their customer service team.

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Finally, it should be noted that special offers or deals rarely adhere to this standard structure. The cancellation policy for Carnival cruise may feel overwhelming but is based on the time you cancel in relation to the beginning of your booking. Much like with other reservation companies, cancellations closer to your reservation are less likely to be refunded in full. There are two main tiers to the cancellation policy for typical cruises. There are different penalties and refund options for these different tiers.

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carnival cruise cancellation policy

By gathering this information beforehand, you will be well-prepared to provide accurate details to Carnival Cruise customer service during the cancellation process. This will help expedite the process and ensure that you receive the necessary assistance and information regarding refunds or future cruise credits. The first is if you cancel before the final payment, where you will receive no penalty. The second is canceling after the final payment, where you will be penalized based on how close you cancel to the start of the trip. Finally, if you cancel a trip booking with a special offer, your refund options vary.

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Carnival does not share facial recognition records with any third parties outside of the Carnival Corporation & plc group of companies. For more information about facial recognition technology, please email Carnival at (b) Carnival’s vessels visit numerous ports in a number of countries. Guests assume responsibility for their own safety and Carnival cannot guarantee Guest’s safety at any time.

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It is the Guest’s sole responsibility to ensure his/her legal eligibility to travel and to bring and have available at all times all required travel documents. Guests are advised to check with their travel agent and with the appropriate government authorities to determine the necessary documents and travel eligibility requirements for their particular cruise destinations, including the port of embarkation. Carnival assumes no responsibility for advising Guest of what travel documents are required for the requested itinerary and it is recommended that Guest travel with a valid government issued passport at all times. Carnival may cancel the booking of any Guest who is or becomes ineligible to travel for any reason, or who is traveling without proper documentation. Any such Guest, or any Guest who fails to board the ship at embarkation, shall be ineligible to board the ship thereafter without Carnival’s consent, and shall not attempt to do so at the same or another port.

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The Bahamian authorities only assess Taxes, Fees and Port Expenses for one port although the itinerary calls on two Bahamian ports. Therefore, no refund is due if only one Bahamian port is visited. Any unused money will be forfeited, meaning that it will not be refunded to your original form of payment. For more information on purchasing the Carnival Vacation Protection, call your travel agent or CARNIVAL, or contact a Personal Vacation Planner. Experience a carefree cruise — from the time you leave, until you're back home — with the Carnival Vacation Protection™. For more information on purchasing Carnival's Cruise Vacation Protection call your travel agent or call CARNIVAL 24 hours a day or contact a Personal Vacation Planner.

Between 8 and 4 weeks, the penalty for your cancellation will be 50% of the total fare or the standard deposit amount. Whichever amount is greater is the fee you will need to pay, with the rest being refunded. If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. If your flight is delayed and you happen to miss your ship, Carnival will not reimburse you. Note that the time onboard your itinerary is not the all-aboard time. It is often earlier, as cruise lines have to conduct mandatory safety drills prior to sailing away.

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To indemnify Carnival and that Carnival may charge Guest’s on-board charge account for any and all expenses incurred by Carnival in relation to Guest’s disembarkation and/or repatriation. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). (e) This ticket is valid only for the person(s) named hereon as Guests and cannot be transferred or modified without Carnival’s written consent. The acceptance or use of this ticket by the person(s) named hereon as Guests shall be deemed acceptance and agreement by each of them to all of the terms and conditions of this cruise Contract.

Carnival Cruise Line Cancels Two More Sailings for Ship Repair - Cruise Hive

Carnival Cruise Line Cancels Two More Sailings for Ship Repair.

Posted: Wed, 15 Nov 2023 08:00:00 GMT [source]

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Super Saver fares, guarantee cabinsand Early Saver fares, which apply to cruises booked far in advance, are subject to a nonrefundable deposit, regardless of cancellation date (though Early Saver fare holders will get a future cruise credit, minus a $50 per person service fee). (c) Carnival has the right, without previous notice to the Guest, to cancel this contract at the port of embarkation or at any time during the voyage. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. You are allowed a 24-hour free cancellation policy, as mandated by law. But beyond that point, you will fit into two main categories, before and after the final payment.

If you book with a special promotion, the cancellation policy differs slightly. However, the main date to keep in mind is 90 days before your cruise. That is the cut-off for full refunds and anything after that will face fees. Guests must arrive on time at the port and at their designated boarding appointment time. Except as otherwise expressly provided in Carnival’s Cancellation and Refund Policy, no refunds will be made in the event of “no shows”, unused tickets, lost tickets, partially used tickets, or cancellations received late or after the start of the cruise. Carnival strongly recommends the purchase of trip cancellation insurance that includes coverage for travel cancellation or interruptions.

carnival cruise cancellation policy

Guest agrees that any personal or sensitive data provided to Carnival in the European Economic Area may be used, processed and transferred worldwide including to the U.S. Cancellation charges for all l bookings will be assessed as listed below. Guests whose embarkation is denied under Section 2(g) above (related to background checks and conduct) are also subject to the cancellation schedule below as are Guests who have made bookings as part of the same travelling party as a Guest who is denied embarkation, as set forth under Section 2(g) above. (b) You agree that Carnival's liability as a Carrier for loss or damage to baggage is limited to US $250 per bag per Guest up to a maximum of two (2) bags per Guest for sailings 14 days or less and up to a maximum of three (3) bags per Guest for sailings 15 days or longer. Use of any stateroom safe will not increase Carnival’s liability as provided in this Ticket Contract.

It is best to review prior to booking with a trusted travel advisor or ask the cruise line directly for clarification. Note that it must be used on a new booking made within 12 months and can only be applied to your fare, not cruise add-ons like shore excursions, drink packages, etc. Once you reach 55 days until your cruise, you are subject to paying 50% of the total fare or the standard deposit, whichever is greater. At 29 days, the penalty increases to 75% of the total fare or the standard deposit, whichever is greater. Carnival Cruise Line provides their customers with some options to get their money back, or at least credit, when cancelling a cruise. CARNIVAL reserves the right to decline to accept or to reject any person as a Guest, at any time, or to cancel a vacation package due to circumstances beyond the control of CARNIVAL.

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